The African Remote Services Institute trains East Africa's youth for global remote jobs — customer care, BPO, and tech support. A consortium of six partners, one training hub, and a direct pipeline to the $180B global BPO market.
The Problem
Over 331 million people live in East Africa — 70% are under 30. Yet unemployment, underemployment and a growing skills mismatch are locking an entire generation out of economic dignity.
The Opportunity
East Africa's cost structure is 60–70% lower than the Philippines or India for equivalent customer support roles. Uganda alone targets 150,000 BPO jobs by 2030 under its National BPO Policy. The infrastructure is ready, the talent is ready. ARSI is the bridge and early partners lock in long-term contracts before automation closes the window.
Uganda, Kenya and Rwanda rank among the top in Africa for English communication, a critical requirement for global BPO work.
Western cultural familiarity is preferred by global call centres — East African English scores highly in international assessments.
60–70% lower cost structure than the Philippines or India, making East Africa the leading emerging BPO destination.
Near-universal mobile broadband coverage across the region. The digital infrastructure for remote work is already in place.
Early entrants will lock in long-term outsourcing contracts. Latecomers will face automation and saturated markets.
ARSI delivers 45–60 week cohorts at the Gayaza Training Centre, training over 600 students per cohort across five structured modules. Our complete 66-week programme takes a first-time digital learner from application to a certified, device-equipped, employer-matched remote professional ready to compete for global BPO work from day one. Two cohorts per year = 1,200+ graduates annually.
ARSI operates as a consortium hub, with specialist partner agencies covering distinct skill verticals and beneficiary communities — from women's digital empowerment to agricultural innovation.
Who We Serve
ARSI's programmes are designed for the people most consistently excluded from formal employment — with specific tracks and pathways for each community we serve.
The Impact Case
Each placement supports an average household of four or more dependents — the impact extends far beyond the individual graduate.
One skill. One graduate. One country at a time. ARSI is seeking corporate partners, institutional funders, equipment donors, and employers ready to hire. The window to act as a founding partner is now.
Sponsor 20–50 students through a full training cycle and permanently change the trajectory of a community. Cohort sponsorship from EUR 15,000.
Commit to filling remote support roles with certified, job-ready ARSI talent — and get priority access before any public posting. No placement fee for founding partners.
Laptops, headsets and internet access are the tools that transform a graduate into a global earner.
Co-fund a training track or bring institutional expertise, government access, or networks to the consortium table. Open slots available for new skill verticals.
"The opportunity cost of inaction is the forfeiture of East Africa's potential to participate meaningfully in a rapidly evolving global labour market. The window is now."
Share your details and how you would like to partner. Every application is reviewed personally.
Every contribution — whether money or equipment — directly funds training and tools for the next generation of East African digital workers.
Select an amount or enter your own:
Your donation has been received. A receipt will be sent to your email shortly. You're helping transform lives across East Africa.
Your donation directly funds a student's training, equipment, and pathway into a global remote job. Every euro is allocated directly to students — traceable and accounted for in our quarterly impact reports.
EUR 50 — Starter Impact
Headset + 1 month internet — the two essentials for remote work.
EUR 150 — Equipment Kit
Laptop, headset and connectivity — everything a student needs to compete globally.
EUR 500 — Module Sponsor
Funds a student through one complete training module.
EUR 1,000 — Programme Funder
One gift. One career. One family changed.
Donations processed securely. A receipt is emailed automatically. You receive a personal 90-day impact update.
We accept qualifying devices in good working condition — see minimum specs below:
💻 LAPTOPS
Manufactured 2021 or later
Intel Core i3 or equivalent
Minimum 8GB RAM
Windows 10 / macOS 11+
Factory-reset & unlocked
📱 SMARTPHONES
Manufactured 2020 or later
Android 10+ or iOS 14+
Fully factory-reset
Unlocked — any network
Priority: Tass Women Initiative
Thank you for your equipment offer. Our logistics team will contact you within 48 hours to arrange collection or shipping. You're making a tangible difference.
Laptops and smartphones are the tools that transform a trained graduate into a global earner. Without a device, a certified graduate cannot access the global job market — no matter how skilled they are.
All donated devices go directly to ARSI students and graduates. Contact us at info@arsifoundation.org to tell us what you have. Our logistics team will respond within 48 hours to arrange collection or confirm drop-off details.
All donations reviewed by our tech team. Devices must be factory-reset and unlocked. We cannot accept devices that do not meet minimum specifications.